Services
AI Agents & Intelligent Automation
Automate multi-step processes with supervised AI agents, business rules, and human control points.
The business challenge
Useful automation must remain controllable. Lumera combines understanding, rules, tool calls, approval, and traceability in an explicit workflow.
What Lumera delivers
- Multi-step workflows with allowlisted, verifiable actions.
- Human approval points matched to the level of risk.
- Integration with existing APIs, documents, tickets, and systems.
Core capabilities
- Workflow automation and API calling
- Email, document, and ticket processing
- Routing, human approval, and controlled execution
- Back-office integration and audit trail
Example use cases
- Incoming request classification and routing
- Document-heavy task automation
- Response and action proposals for approval
- Repetitive back-office workflows
Technologies we work with
Python- APIs
- Workflow engines
LangGraph
Temporal
Docker
Delivery approach and architecture
- 01Incoming request
- 02Classification
- 03Context retrieval
- 04Tool selection
- 05Action proposal
- 06Human approval
- 07Audit log
Engineering practices
- Allowlisted tools and bounded actions
- Timeouts, resource limits, and action validation
- Human oversight and override at every sensitive step
Security and production readiness
- Scoped credentials, agent isolation, approval gates, and audit trail.
- Least privilege, resource limits, and systematic validation of sensitive actions.